Shipping Policy

Thank you for shopping with S2threads. Below is our shipping policy, outlining how orders are processed, fulfilled, and delivered.

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1. Order Processing

• All orders placed through S2threads are processed within 2–5 business days.

• Since we partner with Printful for product fulfillment, processing times may vary depending on product type, customization, and order volume.

• You will receive an email confirmation once your order has been submitted, and another notification with tracking details when your order ships.

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2. Fulfillment Partner (Printful)

S2threads works with Printful, a trusted print-on-demand fulfillment service, to produce and ship all products.

• Orders are fulfilled and shipped directly from Printful’s facilities located in the U.S., Europe, and other regional warehouses.

• Printful automatically selects the closest fulfillment center to your shipping address to ensure faster delivery.

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3. Shipping Times & Costs

• Estimated Shipping Times:

  • USA: 3–7 business days

  • Europe: 3–10 business days

  • International: 7–20 business days (depending on location)

• Shipping Costs: Calculated at checkout based on your location, product type, and weight.

• Please note that actual delivery times may vary due to customs delays, shipping carrier issues, or peak holiday seasons.

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4. Order Tracking

Once your order ships, you will receive an email with tracking information. Tracking may take 24–48 hours to update after the shipment leaves the fulfillment center.

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5. Customs, Duties & Taxes

• International orders may be subject to customs fees, import taxes, and duties.

• These charges are the customer’s responsibility and vary by country.

• S2threads and Printful are not responsible for delays caused by customs.

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6. Lost or Delayed Packages

• If your order has not arrived within the estimated delivery time, please contact us at [Insert Email].

• We will work with Printful and the shipping carrier to resolve the issue.

• S2threads is not responsible for incorrect shipping addresses provided by customers.

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7. Changes & Cancellations

• Orders can only be canceled or updated within 12 hours of being placed.

• Once an order has been sent to Printful for fulfillment, we cannot make changes or stop the shipment.

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8. Contact Us

Questions? Send us a message.